Disaster Recovery More Than Meets the Eye
As the Vice President of Operations for an online retailer of contact lenses, I am used to the potential problems related to doing business on the World Wide Web. Like any other online retailer, we have a responsibility to our customers to maintain their personal and payment information with the... More...
Disaster Preparedness in a Post 9/11 World
So much has changed in the last several years after 9/11, and yet most businesses are still inadequately prepared for disastrous situations. Not only are they vulnerable from the threat of terrorism, but from security and natural disaster standpoints as well. While a terrorist act poses a... More...
Cheaper is Not Always Better
I work for a large insurance firm in the northwest, in an office with over 500 other employees. Management recently decided to replace our existing phone system as the old system was no longer meeting our needs. I and my co-workers were under the impression that they were going to update the... More...
Speakerphone Embarrassment
A few weeks ago, I was talking to one of my co-workers about several projects we had been working on in the past few months. I put her on speakerphone so that I could have both hands free for pulling up data on my desk PC. A few minutes later, another co-worker entered my office with a report... More...
Lifeline to business
Recently, my business lost phone service due to a power transformer that was struck by lightning. Normally, repairs of this nature take very little time, but we were informed after it happened that we might not have service restored for three days. Not knowing what could be done, I assumed we... More...
Head-set on Embarrassing Myself
My job is not stressful, I would say, just demanding. I answer the phone for a brokerage house on Wall Street. I enjoy my job, but I was having a problem keeping up with the volume of calls that come across my desk everyday. My supervisor noticed that I was having problems and suggested that... More...
Caller ID of Death
As a broker, there is an unwritten rule that you don't steal clients from a co-worker because we all work on commission. Our office phone system works in such a way that if a desk is unmanned, the call will be transferred to another desk until it is picked up. When I get a call of this nature, I... More...
Tips on Purchasing Business Phone Systems
After recently updating our office phone system, I have a few pieces of advice to share about purchasing an office phone system. We thought we did enough research to make this a simple purchase and installation, but found out later that we really had little idea of what we were getting into.... More...
New Business Phone System Makes the Difference
My small business was growing in almost every way imaginable. Every way except the bottom line, that is. My company primarily does business over the phone, with over ninety percent of our sales coming across our telephone lines. When our call volume started to increase late last year, I hired... More...
The Phone From Hell
Last April, our office secretary retired after thirty-seven years on the job. I had been around as department manager for the last fifteen of them, and I knew we were going to have an impossible time replacing her. She was unbelievable, to say the least. My impression of her was that God himself... More...
6 Tips For Affiliates-Choose Your Merchant Wisely
Affiliate marketing has become increasingly popular in recent years. Affiliate programs offer merchants the opportunity to employ vast armies of sales people who only get paid for the results they achieve.The rewards for affiliates are high too, and the skilled affiliate marketer can make... More...
The Easy Money Earner Using eBay
A brilliant idea I ran across the other day meant I could get a large cash sum in about 3 days. All it meant is that I bought an item on eBay which had resale rights and struck up an agreement with a powerseller. Before I explain it I want you to imagine this.. .A... More...
Used Phones for the Small Business
I recently updated the phone system for my business. We're a small company with just a handful of employees in an office about the size of a two car garage. We do a lot of business over the phone and although we could handle the call volume with our old system, I still felt (and was informed... More...
Buying From an Online Spy Shop
Written by Shawn Davis You can order groceries online to be delivered to your front door. You can do your holiday shopping online. Just about everything can be done online, from ordering jewelry to placing a magazine subscription to ordering a pizza. So it only makes sense that you should... More...
The Wearable Spy Cam
Written by Shawn Davis The first thing that comes to many people’s minds when they hear the term spy cam are those hidden cameras that look like regular objects. While this sort of spy cam is definitely among the most popular of surveillance equipment, there are also spy cameras small... More...